Refund Policy

PsycCoach Academy

PsycCoach Academy is committed to transparency and student protection. This Refund Policy outlines the terms under which tuition refunds may be issued for the Behavioral Health Coach Certification Program.

1. Student’s Right to Cancel

Students have the right to cancel their enrollment and receive a full refund of all tuition and fees paid (excluding non-refundable registration fees) if cancellation is requested:

• Before the first day of instruction, or
• Within seven (7) calendar days after enrollment, whichever is later.

Cancellation must be submitted in writing via email or physical mail to the Academy’s administrative office.[email protected]

2. Refund After Instruction Begins

If a student withdraws after instruction begins, tuition refunds will be calculated on a pro-rata basis, based on the percentage of the program completed at the time of withdrawal.

Refunds will be issued as follows:

• Weeks 1–2: 75% refund of tuition
• Weeks 3–4: 50% refund of tuition
• Weeks 5–6: 25% refund of tuition
• Weeks 7–8: No refund available

No refunds will be issued for students who complete more than 60% of the program.

3. Non-Refundable Fees

• Registration fee: $[Insert Amount]
• Materials fee (if applicable): $[Insert Amount] These fees are non-refundable once the student accesses course materials or attends orientation.

4. Refund Processing

All approved refunds will be processed within 30 calendar days of receiving the written cancellation or withdrawal notice.

5. Cancellation of Program by Academy

If PsycCoach Academy cancels the program before instruction begins, all tuition and fees paid by the student will be refunded in full.